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Oferta pracy: Junior Process Officer in Financial Plan Services


Junior Process Officer in Financial Plan Services
Nr ref.: 3146



Would you like to start your career in a finance area and get more experience in banking sector? We are now looking for a  Junior Process Officer in Financial Plan Services, Lodz to manage pension accounts of private and premium customers.

In Nordea, we know that great customer experiences require a team that leads the way in first-class service and operations. We’re more than just a Nordic bank, we’re one of the largest employers in Poland. With us, you’ll work with skilled, international teams in a bright, modern office. The lively and collaborative atmosphere offers plenty of opportunities to learn and grow as you build your career with us.

About this opportunity

Welcome to the Financial Plan Services 1 team. We add value by professional taking care of pension products of our customers. As Junior Process Officer in Financial Plan Services, Lodz you’ll play a valuable role in delivering high quality services and collaborating with various stakeholders across Danmark and Poland.

What you’ll be doing:

  • managing pension accounts, e.g. opening, merging and closing accounts; implementing changes on accounts
  • handling money transfers and setting pension payouts
  • creating financial plans for the customers
  • taking well care of process documentation
  • solving process issues with stakeholders and banking advisors
  • improving and optimizing process flow
  • gaining and extending process knowledge through educations and trainings

You’ll join a an awesome team consist of people with sence of humor and a lot of patience, doing their best to support you with your onboarding process. The role is based in Łódź.

Who you are

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best and that we imagine you share with us.  

To succeed in this role, we believe that you are:

  • an open minded and flexible toward any changes team player
  • ready for action, full of own initiative
  • focused and detail oriented

Your experience and background:

  • English on level at least B1
  • Practical knowledge of MS Office tools
  • Very good communication skills and willingness new tasks

If this sounds like you, get in touch!


Next steps

Submit your application no later than 26/11/2021.

At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.

Please include permit for processing personal data in CV as following:

In accordance with art. 6 (1) a and b. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) hereinafter ‘GDPR’. I agree to have: my personal data, education and employment history proceeded for the purposes of current and future recruitment processes in Nordea Bank Abp.

The administrator of your personal data is: Nordea Bank Abp operating in Poland through its Branch, address: Aleja Edwarda Rydza Śmiglego 20, 93-281 Łodź. Your personal data will be processed for the recruitment processes in Nordea Bank Abp. You have a right to access your personal data, right to rectify and right to delete. Disclosing the personal data in the scope specified by the provisions of Polish Labour Code from 26 June 1974 and executive acts are mandatory. Providing personal data is necessary to conduct the recruitment processes. The request for the deletion of your personal data means resignation from further participation in recruitment processes and causes the immediate removal of your application. Detailed information concerning processing of your personal data can be found at:

We reserve the right to reply only to selected applications.


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